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Refund Policy
Refund Policy
We strive to provide clear, professional, and high-quality services. Because our work involves time, expertise, and customized effort, refunds are limited and subject to the conditions below.
Refund Eligibility
A refund may be requested within seventy-two (72) hours of payment, provided that:
No work product has been delivered or emailed to the client, and
The request is submitted in writing via email to info@inimegsolutions.com
within the 72-hour window.
If these conditions are met, a full refund will be issued using the original payment method.
What Is NOT Eligible for a Refund
Refunds will not be issued if:
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Any portion of the work has been completed and emailed or delivered to the client
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The 72-hour refund window has passed
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The client changes their mind after work has begun
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The client fails to provide required information or feedback
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The client is dissatisfied with subjective preferences after delivery (tone, style, wording), provided the work meets the agreed scope
What Is Included Instead of a Refund
If work has already been delivered, we may offer (at our discretion):
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Reasonable revisions within the agreed scope
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Clarifications or minor adjustments to align with the original brief
Revisions do not constitute a refund and are limited to the original project scope.
Delivery & Acceptance
Work is considered delivered once it has been sent to the client via email or another agreed-upon method. Upon delivery, the project is deemed accepted unless otherwise stated in writing.
Contact
For refund requests or questions regarding this policy, contact:
Email: info@inimegsolutions.com
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